Frequently Asked Questions
Everything you need to know about our products, materials, orders and custom prints.

What are your products made from?
We use different 3D-printing materials depending on the product and how it will be used.
These include PLA, PETG, TPU, ASA and ABS. You can find more information about their properties and uses in our Materials Library.

Where are you located?
Our products are 3D printed and finished in Norway.

Can I request a different colour?
For many products, yes. Available colours depend on the material and filament we have available.
Contact us if you have a particular colour in mind.

Do you make custom 3D prints?
Yes. If you have an idea or project that isn't available in our shop, tell us what you'd like to create and how it will be used.
We'll look at what's possible and help you choose a suitable material.

Why does my 3D-printed product have visible lines or small variations?
3D-printed objects are created layer by layer, so fine layer lines and small variations are a normal part of the process.
Colours and finishes can also vary slightly between materials and filament batches.

How long will my order take?
Many of our products are printed individually, so preparation time may vary depending on the product and order size.
Estimated processing and delivery information will be provided with your order.

How can I contact Spiral Studio?
For general questions about products, materials or custom printing, contact kontakt@spiralstudio.no.
For questions about an existing order or purchase, contact orders@spiralstudio.no.